We’re sorry the mirror did not meet your expectations. The item ordered was listed as an approximately 11.5-inch round mirror, and we do not carry a separate 12-inch version. However, we understand that the item you received measured differently than expected.
We responded by email and have provided instructions for resolving the return and refund. Please check your inbox and spam folder for our message, or contact us with your order number if you need it resent.
We apologize for the inconvenience and remain available to complete the resolution.